How to Document Damage After a Flood


Rebuilding after a flood can be difficult. If you have flood insurance, you don’t have to go through it alone.

After you’ve started your claim and ensured it’s safe to enter your home, you can begin the recovery process by documenting damage and taking steps to stop the spread of mold.

Ensure the electricity and gas are shut off to avoid fire or injury. Have an electrician check the house before turning the power back on. 

Before removing flood-damaged items from your home, policyholders should be sure to take the following steps:

- Take photos and videos;

- Record serial numbers;

- Keep receipts;

- Retain all materials samples;

- Contact repair services.

After taking photos, you should immediately throw away flooded items that pose a health risk, such as perishable food items, clothing, cushions, and pillows.

Mold and clean up

National Flood Insurance Program (NFIP) flood insurance policies will not cover damage from mold.

Policyholders are strongly encouraged to begin cleanup and documentation immediately after a flood to prevent the growth and spread of mold.

In some instances, it’s not possible for a policyholder to get to the property to begin cleaning. In these cases, mold damage may be covered if:

  • An authorized official has banned entrance to the area. Officials may restrict entrance because of downed trees, downed power lines, destroyed roadways, or other reasons.
  • Floodwaters remain around the home, or in the area, impeding the policyholder’s ability to inspect and maintain the insured property.

Learn more about safe mold clean up tips for after a flood.

#FloodSmart, #NFIP, #PostDisaster

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